I just got a call from a computer at the Verizon directory asking me to confirm that I received the new phone directory. First of all, talk about invasive and rude. Not only does this company waste resources and energy making a disposable paper book that they then drive to my office, only to make me spend time and energy throwing it into the recycle bin, they have the audacity to have a computer call me to confirm this.

I'm in an office building where the phone book companies often leave a pile of books in the front lobby. Hardly anybody touches them, and then building maintenance has to throw them out.

What a waste of advertiser money and natural resources.